• The post will not open or work? There is a recurring problem with posts not working in the new editor, the classic editor or both.

    Deleting the classic plug solves the problem for a while, then the problem starts again when I go back to continue editing, or to work on othe posts.

    I have tried the settings – e.g. not allowing users to switch editors, allowing users to switch editors, but still the problem persists.

    The page I need help with: [log in to see the link]

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  • Moderator threadi

    (@threadi)

    What exactly does “not working” mean? Do you see an error message? If so, what does it say? Or do you see a blank page? Or are you simply unable to save changes?

    Also check under Tools > Site Health to see if any issues are listed.

    Thread Starter jonlloyd

    (@jonlloyd)

    Whenever I try to open the post or other draft posts to edit – I get the following error message. Its a long term problem – previously it has simply been coming up as just a blank page.

    “There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.”

    Moderator threadi

    (@threadi)

    The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

Viewing 3 replies - 1 through 3 (of 3 total)

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