Cannot Edit existing Forms

  • Resolved janetSchaper

    (@janetschaper)


    9 years, 7 months ago

    I am able to see my forms in the “All Optin Forms”. When I click the “edit” link under any of the forms, there is a blank screen which only shows the line
    Edit Optin Form with the “Add new” button. I have tried uninstalling and re-installing the plugin, but am still unable to edit. I am using Chrome browser, and even tried Firefox, but same problem. I just recently built a “popup” form… I don’t know if that is causing a problem.

    Thanks,
    Janet

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter janetSchaper

    (@janetschaper)

    9 years, 7 months ago

    By the way, the edit function was working fine until I used the Popup Form.

    Janet

    Plugin Author fatcatapps

    (@fatcatapps)

    9 years, 7 months ago

    Hello there,

    We’d like to take a look a this, would you mind filling out a ticket with us at fatcatapps.com/support/ so we can look into this in more detail with you?

    Regards,
    Jeremy Hoffman
    Support Engineer,
    Fatcat Apps

    Thread Starter janetSchaper

    (@janetschaper)

    9 years, 7 months ago

    Hello,

    I am not a paying customer (yet), so I an unable to file a ticket. Can you tell me how to submit a ticket as a non-paying customer.
    Thank You,

    Janet

    Thread Starter janetSchaper

    (@janetschaper)

    9 years, 7 months ago

    Well I went ahead and submitted a “pre-sales” question. Hopefully that will get the process started.
    Thanks,
    Janet

    Plugin Author fatcatapps

    (@fatcatapps)

    9 years, 7 months ago

    Hi

    Just came buy to say we have received your ticket, and we’re happy it’s working now. I’ll be marking this as resolved.

    Regards,
    Jeremy Hoffman
    Support Engineer,
    Fatcat Apps

Viewing 5 replies - 1 through 5 (of 5 total)

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