Cannot be purchased

  • Resolved sreygel

    (@sreygel)


    4 years, 7 months ago

    Since we upgraded to wp 5.8.1, due to a fatal error, because of incompatibility. Do you know more cases where the same thing has happened? Do you know any solution?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Maria T

    (@mariatogonon)

    4 years, 7 months ago

    Hi @sreygel – thank you for writing in to us!

    Please could you elaborate in greater details of what exactly you mean by “cannot be purchased”?

    You can send us screenshot or screen recording of it so we can have a better understanding.

    Looking forward to hearing from you.

    Thank you!

    Thread Starter sreygel

    (@sreygel)

    4 years, 7 months ago

    Hi @mariatogonon, when the user try to buy something, the process keep engaging and doesn’t pass to the next step in cart.

    I returned the site to the moment before install the plugin because it couldn’t sell and i haven’t any capture, sorry!

    Thank you!

    Maria T

    (@mariatogonon)

    4 years, 7 months ago

    Hello there @sreygel, in case you are having issues with any of our premium extension plugins then I would suggest reaching us directly to our HelpScout support desk so we may best assist you with your issue. Check this link: https://wppopupmaker.com/support/ We recommend this way to secure your website’s information. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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