• Resolved nek0zqne

    (@nek0zqne)


    After enabling Tutor LMS on a multisite installation, the following log message appeared, and I was unable to access the site.
    I was able to restore access by uninstalling the plugin from the site network, but is it not possible to use Tutor LMS on a multisite installation?


    Fatal error: Uncaught Exception: Table ‘ckz_wp.wp_3_wp_users’ doesn’t exist in /var/www/ckz/public_html/wp-content/plugins/tutor/helpers/QueryHelper.php:1156 Stack trace: #0 /var/www/ckz/public_html/wp-content/plugins/tutor/models/OrderModel.php(1004): Tutor\Helpers\QueryHelper::get_joined_count() #1 /var/www/ckz/public_html/wp-content/plugins/tutor/ecommerce/AdminMenu.php(42): Tutor\Models\OrderModel->get_order_count() #2 /var/www/ckz/public_html/wp-includes/class-wp-hook.php(353): Tutor\Ecommerce\AdminMenu->register_menu() #3 /var/www/ckz/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters() #4 /var/www/ckz/public_html/wp-content/plugins/tutor/classes/Admin.php(245): apply_filters() #5 /var/www/ckz/public_html/wp-includes/class-wp-hook.php(353): TUTOR\Admin->register_menu() #6 /var/www/ckz/public_html/wp-includes/class-wp-hook.php(377): WP_Hook->apply_filters() #7 /var/www/ckz/public_html/wp-includes/plugin.php(523): WP_Hook->do_action() #8 /var/www/ckz/public_html/wp-admin/includes/menu.php(168): do_action() #9 /var/www/ckz/public_html/wp-admin/menu.php(441): require_once(‘…’) #10 /var/www/ckz/public_html/wp-admin/admin.php(163): require(‘…’) #11 /var/www/ckz/public_html/wp-admin/plugins.php(10): require_once(‘…’) #12 {main} thrown in /var/www/ckz/public_html/wp-content/plugins/tutor/helpers/QueryHelper.php on line 1156

    A serious error has occurred on this site.

    Please click here for WordPress troubleshooting.

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  • Hey @nek0zqne ,

    Thank you for sharing the details. At the moment, Tutor LMS officially does not support a multisite environment. For accurate testing and evaluation, we recommend using Tutor LMS on a standalone WordPress site.

Viewing 1 replies (of 1 total)

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