• Resolved barbitania

    (@barbitania)


    Hi!
    When Im trying to add a Tripadvisor account, either pasting the link or writing the business name, it says something went wrong. Si I cannot add an account.
    How can it be solved?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Adam from Trustindex

    (@adam140299)

    Hello @barbitania!

    We know about this and we are working on it, please give us about 1-2 weeks to solve.

    Sorry for inconvenience, please give us some patience. Thanks in advance!

    Adam
    Trustindex

    Hi Adam / Trustindex, do you know how much longer this might take to fix?

    edit: apologies, it does work now. I knew I should have checked before posting. Thanks for fixing 🙂

    • This reply was modified 4 years, 2 months ago by mfdale.

    still not working here

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi !

    Sorry for the inconvenience!
    Please update to our newest 9th version of the plugin, we have updated it. After that, please check if the problem still persist and if it does, please send us your Troubleshooting tab’s content from your plugin’s setting page. We have more details about your problem, thanks in advance!

    Feel free to write to us, if you have further questions,
    Lídia
    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @mfdale !

    Do you still experience this issue?
    Let us know!

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @barbitania !

    Do you still experience this issue?
    Let us know!

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hello !

    We updated the plugin to the 9.1 version.
    Please update the plugin or try to reconnect!
    Let us know if it worked!

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

Viewing 7 replies - 1 through 7 (of 7 total)

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