Cannot add payment method in sandbox mode.

  • Resolved WP-77

    (@admin247365)


    5 years, 10 months ago

    Hi,
    The plugin works fine other than when in sandbox mode I cannot add a payment method.
    The credit card form only displays 2 fields – Card Number and Experation Date. When the page is loading it does flash the other 2 fields (CVV and Postal Code) for a fraction of a second and then disapears.
    Again, this is only in sandbox mode so it’s not critical but it would be nice to have this work when testing after plugin updates.
    Thanks for a great plugin and support!
    Ron

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Clayton R

    (@mrclayton)

    5 years, 10 months ago

    Hi @admin247365,

    If you navigate to the credit card settings page of the plug-in you will see there is a lengthy description of why the CVV and postal code fields would not display.

    In order for the CVV field to show for example you must login to your sandbox Braintree account and enable CVV validations. This plug-in dynamically determines which fields should be displayed based on your account configurations.

    That is why you see the field when you have production enabled but you do not see it when sandbox is enabled.

    Kind regards,

    Thread Starter WP-77

    (@admin247365)

    5 years, 10 months ago

    Hi,
    I’m impressed by your fast response once again!
    Thank you for the solution!
    Ron

Viewing 2 replies - 1 through 2 (of 2 total)

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