Cannot add new locations

Resolved Clifford Williams
(@clifford19)

2 years, 9 months ago
Hi,
I’m trying to add a new listing on:
https://ebonydirectory.com/post-an-ad/?category=123&type=business

However, when completed the ‘Contact Details’ section, there are already a few locations from the demo importer. That’s fine.

But, when I add my own locations in the Listing locations’….

https://ebonydirectory.com/wp-admin/edit-tags.php?taxonomy=rtcl_location&post_type=rtcl_listing

….. they do not appear in the locations list of the ‘contact details’.

I have tried deleting all of the demo locations ‘california, chicago, kansas, etc.’ … but they still appear in the list of the ‘contact details’ section, and my added locations do not appear.

I don’t know if it makes a difference, but I’m using a multisite subsite.
- This topic was modified 2 years, 9 months ago by Clifford Williams.
- This topic was modified 2 years, 9 months ago by Clifford Williams.
The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Muhammad Ali Akbar
(@alireyad)

2 years, 9 months ago
Hi,
It happens for cache. Did you try by clearing cache?

Thank you
- This reply was modified 2 years, 9 months ago by Muhammad Ali Akbar.
Thread Starter Clifford Williams
(@clifford19)

2 years, 9 months ago

*UPDATE*

It appears that the ‘search box’ at the top of the page DOES list the locations from those I created, but I’m still looking for where the contact details on the ‘Add listing’ page, pulls the locations from.
Thread Starter Clifford Williams
(@clifford19)

2 years, 9 months ago
I have cleared:
The browser cache
Classified listings cache
Server cache

I’ve have tried incognito

I have tried on my phone

And the locations that I have deleted are still present.
The locations I have added are not visible.

I’m guessing there is a file somewhere, that has the list of locations, which is where the contact details are pulling the locations data from.

Which file is that?
- This reply was modified 2 years, 9 months ago by Clifford Williams.
- This reply was modified 2 years, 9 months ago by Clifford Williams.
Thread Starter Clifford Williams
(@clifford19)

2 years, 9 months ago

You were right!

It was the cache.
My server support cleared something called the ‘object cache’ and this fixed the problem.

However, it would still be good to know….
which specific file are the locations stored in?

Plugin Support Muhammad Ali Akbar
(@alireyad)

2 years, 8 months ago

Hi,
Location stored in database, it’s custom taxonomy. For listing form contact section, you can explore the file – plugins/classified-listing/templates/listing-form/contact.php

Thank you

Viewing 5 replies - 1 through 5 (of 5 total)

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