Support » Plugin: Photo Gallery by 10Web - Responsive Image Gallery » Cannot add/edit gallery in post

  • Resolved djranmas

    (@djranmas)



    I’m not sure as to what happened, but when I click on the gallery button to add an album to a post, nothing happens. When I go into an existing post with a gallery already there, again, nothing happens.

    When I edit in Opera, I either get a blank screen or a spinning circle of blinking white round lights, depending on the editor I use. Now when I try this in Internet Explorer I get this:

    The website cannot display the page

    HTTP 500

    Most likely causes:
    •The website is under maintenance.
    •The website has a programming error.

    What you can try:

    Refresh the page.

    Go back to the previous page.

    More information More information

    This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.

    For more information about HTTP errors, see Help.

    Please help. ^^

Viewing 3 replies - 1 through 3 (of 3 total)
  • rwalton

    (@rwalton)

    None of this Helps!
    done very thing! insert in to post nothing happens?? Nothing, not a spinning wheel just dead silence? tried to refresh everything wasting time!!

    I have a bunch of galleries working now and new doesn’t work!! Can’t find and any help here? I’m going to find a new plugin or just set it up manually. the point of this plugin for me is to save me time. Its now going to cost me lots of EXTRA TIME! If I am unable to figure this out in the next couple of hours will have to locate all my phots and move to a new plugin.
    Was thinking of upgrading glad I didn’t!!!!!!

    djranmas

    (@djranmas)

    For once brief moment, I thought I was the only person having this problem. My webhoster is looking into it as well, if it’s something on the back end. If you dod find as suitable plugin replacement, let me know. I’ve been through 3 and they aren’t as good.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We are sorry for the inconvenience you have faced.

    We need to have a closer look at the described issue.

    Please contact our support team using the following email address support@10web.io

    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thank you!

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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