• Resolved gunnsr42

    (@gunnsr42)


    when I upload the zip file to my wp plugins, it uploads and installs fine, but won’t activate.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi @gunnsr42,

    What error is are you getting when you try to activate it?

    Thanks,
    John

    Thread Starter gunnsr42

    (@gunnsr42)

    “Plugin could not be activated because it triggered a fatal error.”

    If you look in your PHP error log which fatal errors do you see?

    Thread Starter gunnsr42

    (@gunnsr42)

    I don’t know how to find the error log. at the top after trying to activate it just says
    “Plugin could not be activated because it triggered a fatal error.”

    In order to debug further we need to see the PHP error log. You can ask your web host where to find it.

    Thread Starter gunnsr42

    (@gunnsr42)

    The Cloudflare plugin requires a PHP version of at least 5.3.10; you have 5.2.17.

    Okay, that makes sense. You’ll need to upgrade the version of PHP you’re using in order to use the plugin.

    Thread Starter gunnsr42

    (@gunnsr42)

    shouldn’t the latest WP update be running the latest PHP?

    The version of PHP you run is independent of the version of WordPress you’re running. To upgrade the version of PHP on your server you’ll need to open a support ticket with your web host.

    Thread Starter gunnsr42

    (@gunnsr42)

    ok, figured that out. A lot easier than I expected.

    If theres a php 7.1, is there a legitimate reason godaddy only lets me upgrade to 5.4?

    Thanks so much for all the help.

    Web hosts often limit the versions of PHP that are available because they have software that only works on specific versions so those are the ones they let people choose from.

Viewing 11 replies - 1 through 11 (of 11 total)

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