Cancelling Jetpack

Hello, I am having a hard time trying to cancel jetpack. It’s a waste of $10 a month cause I don’t even use it. I am on the page to try to manage the jetpack but it won’t let me and says, I have to be the plan owner. I don’t get why it says “You need to be the plan owner to manage this site, when I am the OWNER! Can someone please help me. This is extremely wasting my money and annoying!