Can not install plugin

  • markmark001

    (@markmark001)


    20 hours, 16 minutes ago

    Hi team,

    I encountered an issue while installing the UpdraftPlus plugin. The installation failed with the following message:

    “Installation failed: The package could not be installed.”

    For reference, I’m using PHP 7.4.33, the Twenty Twenty-Two theme (Version 1.1), and WordPress 6.4.2.

    I would appreciate any help in identifying and resolving this issue.

    Thank you for your support.

    Best regards,
    Mark

Viewing 1 replies (of 1 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    9 hours, 37 minutes ago

    Hi Mark,

    Could you please try following our installation guide here first.

    The error “The package could not be installed” is usually caused by a corrupted/incomplete ZIP download, insufficient server disk space, file permission restrictions, security/firewall rules on the hosting side, or upload size/time limits.

    Please also try downloading a fresh copy of the plugin and installing it again, preferably directly from Plugins > Add New in WordPress.

    If the issue continues, please send a screenshot of the exact error.

    Kind regards,
    Bryle

Viewing 1 replies (of 1 total)

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