Hey Roxlife!
We found a couple of issues in the plugin that have been patched and may be related to your report.
1) Posts that didn’t originate by you (such as posts that you share from other users) do not show in the Feed that is distributed via the Graph API
2) The logic that gives the error you’ve listed above was only checking the most recent post on your feed. If that post was a re-share, or something similar, that wouldn’t load, then our plugin incorrectly stated it could not access your profile.
Both of those issues have been patched recently. Does your issue still persist?
I hope that helps!
Best,
Richard
Hi Richard,
I’ve been having the exact same issue as others in the forums, but have not seen a solution that works for me. I get the message:
Your Facebook page (247491558786186) cannot be accessed via the Graph API Please verify that your Facebook page is Public, that it is not a Personal account, and that it has no Country, Age or other restrictions enabled.
It used to work, but has not since upgrading. I’ve removed all formatting incase that was the issue, but still no luck.
The site is still under construction, but I’ve made it live so that you can view it: http://www.blueoceanchartersvi.com
I’d appreciate any help you can offer.
My facebook feed has stopped loading, which I have just noticed after updating to v. 2.9.2, (but I’m not certain it wasn’t before). It worked fine for at least a year and I have made no other changes to either facebook page or plugin configuration. A warning message in Plugin-status section says:
“Your Facebook page (224445654264500) cannot be accessed via the Graph API.Please verify that your Facebook page is Public, that it is not a Personal account, and that it has no Country, Age or other restrictions enabled.” but I have checked all of those and they are fine. I didn’t change anything from what it was before.
Below that, a panel says:
SUCCESS API Key and Secret Key Present
SUCCESS Connected To Facebook Graph API
FAIL Loaded Your Profile
FAIL Loaded Test Profile (actually marked with a green tick on page but sais FAIL when I copied and pasted here)
FAIL PRO Features Unlocked
I seem to have two API keys and secrets and both worked but that isn’t the problem anyway apparently.
I’ve also tried turning off all other plugins, and checking any errors in WP page, but without success and don’t know what to do now.
Page can be seen using the code number above.
Hey Nacnud99 –
I replied in your other thread.
@zulumaple and @roxlife — can you guys let me know if you have Community Pages, or Group Pages, or any other type of special page?
Best,
Richard
