calendar disappears

  • Resolved ronaldper

    (@ronaldper)


    4 years, 10 months ago

    The calendar disappears after the first reservation.

    I have the form placed in this order:

    1. Schedule of the appointment
    2. Name
    3. Email
    4. WhatsApp

    Above all that is the calendar with the days.

    I don’t understand what I’m doing wrong, because the first appointment gives me the complete form, but then the calendar no longer comes out.

    I thought it was a matter of reservation limits by users, but even with new users or without logging in, I no longer get the calendar.

    I appreciate your help please.

    regards

    Ronald

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpdevelop

    (@wpdevelop)

    4 years, 10 months ago

    Hello.
    Its most probably that you are having some JavaScript error at that page. Please recheck your page for any JavaScript errors (usually for see what JavaScript error you have you need to press Ctrl {+} Shift {+} J for showing browser console) and try to fix them.
    You can check for the most common issues on the FAQ page https://wpbookingcalendar.com/faq/ at the troubleshooting section.
    You can also try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.
    If its not help, please deactivate your active theme and active the default WordPress theme. And then retest it again. May be there exist some conflict with some active plugin or actual theme and just need to find the reason of that issue.
    Kind Regards.

    Thread Starter ronaldper

    (@ronaldper)

    4 years, 10 months ago

    Thank you very much for your answer.

    I tried changing the theme to a default wordpress theme and indeed the calendar reappeared!

    Honestly, it is very rare that only 1 time it works for me with my theme!
    I will review your documentation and if there is anything else you can suggest, I would appreciate it.

    I have another question, is the premium version compatible with any woocommerce payment or only paypal?

    regards

    Ronald

    Plugin Author wpdevelop

    (@wpdevelop)

    4 years, 10 months ago

    Hello.
    The Business Small and higher versions of the Booking Calendar is support Stripe, PayPal (Standard and PayPal Pro Hosted Solution (please note, PayPal PayPal Pro Hosted Solution its does not the same as PayPal Pro)), Authorize.Net, Sage Pay, iDEAL via Sisow and iPay88 payment gateways integration, other payment systems are not supporting yet. You can configure and activate it at the Booking > Settings > Payment page.
    Please watch more in this video: https://wpbookingcalendar.com/help/booking-calendar-video-payments/

    If you want to make the integration of your payment system by yourself, so you will be able to check how was integrated exist payment system in plugin like Stripe payment gateway. Please check more about this here: https://wpbookingcalendar.com/faq/custom-gateway-in-7-0/

    Please note, if you will modify the source code of the Booking Calendar, we will not guaranteed the correct work of plugin and do not support it.

Viewing 3 replies - 1 through 3 (of 3 total)

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