Hi,
Sorry for the trouble with the rates. We will get this checked for you.
We hope you were successful in setting up the UPS plugin. For any help on setup of the plugin, you can check the following link:
http://support.wooforce.com/hc/en-us/articles/207595105-Setting-Up-WooCommerce-UPS-Shipping-Plugin
Once you are done, if you have any problem with the shipping services or rates, kindly do the following :
1. Enable the debug option from the settings tab and try debugging the transaction by analyzing the request and response. For more information on debugging, kindly check the following link:
http://support.wooforce.com/hc/en-us/articles/207207945-Troubleshooting-WooCommerce-UPS-Plugin
On performing these things, if the problem persists, kindly provide us the following details
Screenshot of UPS calculator
Request and response in a text file.
