Calculated shipping rates high

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  • wooforce

    (@wooforce)

    10 years, 2 months ago

    Hi Envivocreative,

    We hope you were successful in setting up the UPS plugin. For any help on setup of the plugin, you can refer the article.

    Once you are done, if you have any problem with the shipping services or rates, kindly do the following :

    1. Enable the debug option from the settings tab and try debugging the transaction by analyzing the request and response. For more information on debugging, kindly go through our article.
    2. To compare the rates with the rates returned from UPS, kindly go to UPS calculator and calculate the rate.

    On performing these things, if the problem persists, kindly create a support ticket with the following details :

    Screenshot of UPS calculator
    Request and response in a text file.
    Let us know in case you need additional help.

    Thread Starter envivocreative

    (@envivocreative)

    10 years, 2 months ago

    Thank you for the speedy response. We have done all of this already. I will be submitting a ticket.

Viewing 2 replies - 1 through 2 (of 2 total)

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