• Resolved optimalh

    (@optimalh)


    Hi,

    I have cache preload activated for my site. However, the cached files have been declining instead of increasing. What is happening? How can I solve this problem?

    Best regards.

    • This topic was modified 3 years, 12 months ago by optimalh.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @optimalh

    I hope you are doing good today.

    This issue could be a plugin conflict in the first place. Would you please run a conflict test? Please deactivate all plugins except Hummingbird and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to a default WordPress theme like 2019 and see if it works.

    Before this test, we recommend full site backup.
    Please let us know about the results.

    Kind Regards,
    Kris

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @optimalh,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)

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