Cache problems with banner image

  • Resolved gszczyrbak

    (@gszczyrbak)


    3 years, 11 months ago

    I’m troubleshooting an image display issue. The logo image in the banner at this site – https://www.scca-susq.com/, is supposed to be much smaller and displayed in the left corner. When I login to WordPress, and reload the site, it displays correctly. Of course, I want it to display correctly for users who are not logged in. Any ideas on what to look for?

    I tried disabling W3 Total Cache to no effect, but I’m still thinking it is related given the strange behavior of the problem being fixed after I’ve logged into WordPress. Also, once I login to WordPress, it stays fixed until I clear by browser data even if I’m not currently logged in.

    I’m have *some* experience with HTML, CSS, and WordPress. I’m chipping in to help out my car club until a long term solution can be found for our webmaster.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    3 years, 11 months ago

    Hello @gszczyrbak

    Thank you for reaching out and I am happy to assist you with this.
    I’ve checked the website and I can see that you are also using Nginx Proxy cache which means that you have multiple layers of caching.
    I would advise disabling W3 Total Cache, manually deleting the /cache/ folder in wp-content, purging the Proxy cache and see if the problem persists so we can determine if the page was stuck somewhere in the cache.
    If the issue continues to persist, it means that this is not a caching problem or related to W3 Total Cache.

    I hope this helps!

    Thanks!

    Thread Starter gszczyrbak

    (@gszczyrbak)

    3 years, 11 months ago

    Thanks. I appreciate it. I don’t have FTP access to our site files, so I’ll have to look into who does or if I can be granted access.

Viewing 2 replies - 1 through 2 (of 2 total)

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