Hi,
We are sorry for the inconvenience.
We will fix this problem in our future updates very soon.
Thank you for your understanding!
Have a great day!
thank you very much for helping. See you soon
with regard
Hi,
We are sorry for the misunderstanding.
We checked another option in the gallery trying to search gallery images in gallery group’s search box. Could you please check if you are still experiencing the issue? If possible, please activate the Gallery group search box and let us know to check.
Thank you!
Have a nice day!
Good morning,
I saw that version 1.5.25 came out but unfortunately the problem persists.
On the page I have a gallery group, but if you flag the option show search box the search never produces any results (in essence it does not search in all the individual galleries) if I remove the search box from the gallery group it also disappears from the individual galleries and therefore again no research can be done.
Until version 1.5.18 the flag on show search box existed in the gallery group but then the box appeared only within the individual galleries. It would also be nice if the search were possible within the entire group of galleries, but currently it does not work. Obviously I use a test area to test the plug-in updates and on the official website I still have version 1.5.18
If you can help me, thank you.
with regard
Raoul
Hi,
We are kindly informing you that the searching works in all the individual galleries․ Could you please update to the latest version and we will try to test how it is working?
Thank you!
Have a nice day!
Good morning,
I have installed version 1.5.25 but the search box in the individual galleries finds the results but in the group the same search tells me that there are no results … and if they were in the single gallery of the group they must be there even if I look for in the group . Am I wrong maybe something?
thank you very much for the support.
Raoul
Good morning,
this morning I updated the plug-in to version 1.5.28 hoping for a resolution of the problem.
You told me that in your opinion the group search works but in my gallery group no.
On the site I even have two gallery groups and the search does not produce any results in either. Among other things, I can’t delete the search field in the group without deleting it even in the individual galleries.
How can I solve the problem?
I state that the test I am doing in local using wamp while on the official website I still left the plug-in to version 1.5.18 which did not have the problem.
Thanks a lot.
Raoul
Hi Raoul,
Could you please check the following record where I have described how the Search works for Galleries and Gallery Groups. Would you like us to hide the first Search box from the Gallery groups?
Thank you!
Have a nice day!
Thank you so much for the video explanation .. now it is clear to me. I thought it was possible to search within all the galleries of the group.
At this point, however, I would like to know how to hide the first search box and that is not to show it in the group of galleries but to make it appear only after selecting the desired gallery … because I tried to hide it from the group, but then it also hides from all the individual galleries within the group.
You were very kind so I trust you will solve this dilemma too.
Raoul 🙂
The answer therefore to your question is yes! I would like the box not to be seen in the group but only within the individual galleries of the group.
If one day the search will be possible on the whole group then it will be fantastic!
Hi,
It seems you have already hidden the first Search box. Could you please let us know if you need further assistance?
Thank you!
Have a nice day!
Unfortunately I still need support.
Maybe I did not say it clear enough. Now I understand that the search button in the gallery group only looks for the individual galleries and not the images within the individual galleries … but I don’t understand how not to display the search field in the gallery group without making the search field disappear too within the individual galleries of the group. If I hide it in the group it also disappears from all the galleries.
I also noticed that the info of the image (title and description) now appears poorly paged. I tried using different browsers but the result changes little. First the title appeared in the first line and below the description now the title appears on the right and the description on the left but in this way the whole is less legible. Am I wrong?
Thanks for your help and patience.
Hi,
Please note that Search box does not display in Gallery groups section, only in the galleries section. Please see the following gif.
Could you please provide more details about the second issue? What does poorly paged mean?
Thank you!
Have a nice day!
Hi kimabaghdasaryan
I saw your cute gif with the explanation .. but you are referring to my site where I installed version 1.5.18 where it actually works like this … from later versions I can no longer hide the search field in the group of galleries because when I do it also disappears from the individual galleries.
Regarding the layout of the descriptions if you tell me how I can attach the screenshots I do it immediately.
I remind you that the problem is not seen on the online site because I have still installed the old version of the plug-in. But I see it well on the site in localhost.
Grace again for patience.
PS I can let you see through team-wiever if you like. 🙂
Hi,
Please contact our support team using the following form. So, we will be able to make Teamviewer connection.
Thank you!
Have a nice day!
