• Resolved nskovby

    (@nskovby)


    Hi, I am trying the Product Bundle plugin, and want to fix all issues before I buy the pro version. When adding the bundle to the cart, the cart is totally blank. Even though I can see on the cart logo, that one item is in the cart. Also, when there is an existing product in the cart, it’s blank when the bundle is added. I am using the Flatsome Theme, and the fly out cart.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author AsanaPlugins

    (@asanaplugins)

    Hi @nskovby

    Thank you for selecting our plugin.

    We regret any inconvenience caused.

    Upon reviewing the link, we have identified an issue with your side cart plugin, although the product was successfully added to the cart.

    Our plugin functions correctly with WooCommerce’s built-in mini cart and you can try it on our demo website, suggesting that the issue lies with your site’s mini cart plugin. We recommend reaching out to them to address this matter.

    We trust this information proves helpful.

    Warm regards

    Thread Starter nskovby

    (@nskovby)

    Hi,

    Thanks for the reply.

    I have used multiple other discount and bundle plugins, and this have never been an issue. Are you sure that the issue can’t be fixed from your side? I will be happy to buy the PRO version of your plugin, but I want to make sure it will work before I buy. I don’t think that my theme provider can help me with this.

    Plugin Author AsanaPlugins

    (@asanaplugins)

    Hi @nskovby

    We tested it with the Flatsome theme, and it is functioning correctly. Here is the screenshot.

    If the mini-cart is a feature of the Flatsome theme, a conflict on your site may be causing this issue. To identify the conflict, you can deactivate other plugins and test it again. If it works properly after deactivating other plugins, reactivate them one by one to pinpoint the plugin causing the issue.

    Additionally, this issue could be linked to a caching plugin.

    If the above suggestions do not resolve the problem, it may be related to your mini-cart plugin. In this case, we recommend reaching out to the developers of the mini-cart for assistance.

    I hope this information proves helpful.

    Best regards

    Thread Starter nskovby

    (@nskovby)

    It was a cache problem. When cleared, it works perfectly. Thanks.

    I have two other questions:

    1) Is it possible to remove the bundle parent from the order overview? When the order is synced with my shipping software, it want me to first pick the bundle, and after the products. Only the products should be listed here.

    2) When making a bundle without any variables, it is still possible to click the product and the text “Please select product” is showed. It would be better if the picture of the product is a link to the product. Is this possible?

    Best regards,
    Nicolas

Viewing 4 replies - 1 through 4 (of 4 total)

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