It always seems so unfair when users poorly rate a product without first reaching out to the developer.
In any case, I haven’t had any other Stripe reports of this nature. If the reviewer would provide steps to reproduce, I’d try to see what’s happening. But it’s probably easier just to slam a developer in a review. Why not? It’s not like I donate my time to provide a free plugin. Oh, yeah. Actually, I do.
As for the CSS, my guess is the user used the legacy Classic form, which does, in fact, use relatively poor CSS and has since I adopted the plugin. There is a Modern style form that has higher quality CSS. The legacy Classic form still ships because I don’t want anyone’s site to break because I fixed some legacy CSS. That’s called responsible plugin management. But, alas, the user didn’t ask and so struggled mightily.
I am sorry about the lack of a German translation. My high school didn’t offer German as a possible language, so I’m stuck with speaking only English (and about 20 programming languages). If there are German speakers out there who wish to do a translation update, feel free to reach out via https://zatzlabs.com/submit-ticket/ and I’ll help out.
And, in fact, that’s my message to anyone who reads my response to this review. I’m here every day, including holiday weekends. I try to answer everybody who needs help. So, if you need help, ask.
Or, sure, write a “this is s#!t” review. Because that’s so much more satisfying and unhelpful.