Bug with WooCommerce product boxes

  • kalle

    (@actifys)


    9 years, 7 months ago

    Hi!

    Just installed this plugin and I’ve found a but where an inline related post is added inside the product box. I’m using the Flatsome theme. Are there any fix for this?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor intellywp

    (@intellywp)

    9 years, 3 months ago

    Hi Actifys,
    We really apologize for the delay, we had a massive tickets incoming in the last months and we are trying to handle them all.

    We really appreciate your patience.
    We are checking your ticket and we will come back to you soon.

    – Thomas

    Plugin Contributor intellywp

    (@intellywp)

    9 years, 3 months ago

    Hi again @actifys!

    Be aware we usually answer tickets on support@intellywp.com so do not hesitate to contact us there sending us more information about how we can reproduce this issue, please.
    We need a web page URL, or more, where we can check the source code to see what is going on and, eventually, some screenshots of your plugin settings or about how you have defined the script.

    I hope you can understand that, without information, it is very difficult for us to figure out how to reproduce your issue and, eventually, help you to fix it.

    Alternatively, if you like the idea, you can send us valid WP credentials filling up this form here https://intellywp.com/report-a-bug/
    We will connect to your website to check it out and understand what cause your issue.

    Thanks,
    Thomas.

Viewing 2 replies - 1 through 2 (of 2 total)

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