Bug when editing products

Resolved acidtwin
(@acidtwin)

2 years, 5 months ago

Reporting a bug I’ve found.

When going into WooCommernce / Products and trying to edit variations, the tab for that gets stuck in a loading loop. The only way to edit the variations is to disable the wholesale plugin, edit, then re-enable it.

Is there any work around or fix for this, please?

Viewing 8 replies - 1 through 8 (of 8 total)

wpexpertssupportteam
(@wpexpertssupportteam)

2 years, 5 months ago

Hi @acidtwin,

Thank you for contacting us, We are unable to replicate the mentioned issue on our end can you please check the browser’s console for any possible errors also please share the list of plugins that you are using on your website.

Thanks!

Thread Starter acidtwin
(@acidtwin)

2 years, 5 months ago

Hi there,

Thank you for the reply and sorry for the delay, I hope you had a great holidays 🙂

So regarding plugins, I disabled almost everything and tried different combinations, each time it’s when I disable the wholesale plugin that fixes it.

There are some errors in the console log https://pastebin.com/embed_js/CRTPU2KC

I am using Astra Pro as the main theme.

Thank you in advance 🙂

Kind regards,

Elliot

wpexpertssupportteam
(@wpexpertssupportteam)

2 years, 5 months ago

Hi @acidtwin,

We are unable to replicate the issue mentioned issue with the Astra PRO theme can you please share a screencast video regarding the issue you are facing so we can look into it for you.

Thanks!

Thread Starter acidtwin
(@acidtwin)

2 years, 5 months ago

Hi there,

Thanks for the quick reply,

Here is a screencast for you:

Cheers,

wpexpertssupportteam
(@wpexpertssupportteam)

2 years, 5 months ago

Hi @acidtwin,

As we are still unable to replicate the mentioned issue in our staging environment. Our technical team needs some more info from your side. Please open a Support Ticket on our official website.

Thanks!

wpexpertssupportteam
(@wpexpertssupportteam)

2 years, 4 months ago

Hi @acidtwin,

Due to a lack of activity, we are going to mark this ticket as resolved. If you have any other issues, feel free to open a new ticket.

Have a great day!

bryan042092
(@bryan042092)

2 years, 4 months ago

Hello,

I have the same issue.

I’m using pro version of Wholesale For WooCommerce Plugin – https://prnt.sc/wnuax4 and when I activated the plugin, the ‘Quick edit’ button on each products is not working.

Before Clicking ‘Quick Edit’ – https://prnt.sc/wnubwt
After Clicking ‘Quick Edit’ – https://prnt.sc/wnucqv

Console Log before clicking Quick Edit – https://prnt.sc/wnue4d
Console Log after clicking Quick Edit – https://prnt.sc/wnudov

Using WordPress Current version: 5.6
Using Elementor Pro & genesis theme

Thanks

wpexpertssupportteam
(@wpexpertssupportteam)

2 years, 4 months ago

Hi @bryan042092,

We have replied to you over your other thread please follow-up there.

Viewing 8 replies - 1 through 8 (of 8 total)

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