bug?

  • Resolved uebes

    (@uebes)


    3 years, 1 month ago

    I have a problem with the admin order page.

    If I try to change the field “data created” and open the calendar then the fields status and customer are shown in the foreground. So it’s not possible to select a date at the calendar.

    Please help.
    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Kaavya Iyer

    (@kaavyaiyer)

    3 years, 1 month ago

    Hi @uebes,

    I am able to edit the date created in the admin order page on my test website which is running WooCommerce 7.8.0

    Please follow these steps to determine if there is a theme/plugin conflict:

    1. Switch your theme to Storefront.
    2. Disable all plugins except WooCommerce.
    3. Test if you are able to edit the date created field in the Admin order page.

    If the issue persists despite following the above steps, kindly share the following information for further investigation:

    1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    I hope this helps!

    Thread Starter uebes

    (@uebes)

    3 years, 1 month ago

    Hi @kaavyaiyer)

    Thank you for your answer.

    I found now the reason. It was a problem with wp rocket. After deactivaton and new activation of wp-rocket it works fine.

    Best regards and have a nice day.

    Siegfried

    xue28 (woo-hc)

    (@xue28)

    3 years, 1 month ago

    Hi @uebes

    Thanks for reaching out!

    I’m glad you were able to find a solution to your inquiry here and thanks for sharing it with the community too! 🙂

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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