Support » Fixing WordPress » Broken thumbnails for featured image

  • When I post and add a featured image, the thumbnails appear broken on my home page at (they normally appear under “upcoming events” or “featured story”).

    I added add_theme_support( ‘post-thumbnails’ ) to function.php and I turned off Photon in Jetpack, but they still appear broken.

    I was told it may be a deep rooted coding issue that has not been compatible with the updates? Any advice on how to fix?

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  • Your site is not using full urls for its images. Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

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