• I’m just transitioning to the new stripe field, but the field doesn’t load. Looking in the inspector I can see a failed call to “m.stripe.network” for inner.html.

    Something broken on stripes side?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @delanthear,

    Sorry to hear that you are experiencing an issue.

    Could you please share the page URL where you have placed the form so that we can take a closer look at the issue?

    Additionally, please share an export of the form so that we can take a closer look at the issue. You may please share the form export using Pastebin.com or Google Drive. I hope the following guide comes in handy: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    Looking forward to hearing back from you and helping you resolve the issue as soon as possible.

    Best Regards,
    Nebu John

    Thread Starter delanthear

    (@delanthear)

    hi, I had to regress the form but next week I’ll recreate it and link it.

    All I did was open a previously working form, remove the legacy stripe field and add the new one.

    The new field was outputting a frame but was trying to load a js file from m.stripe.network which wouldn’t resolve across a number of fixed uk land and mobile isps.

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @delanthear,

    Do understand you, however, we’ll need to see the issue to state what might be causing it. So once you have the form export please do share so that we could check further if needed.

    Looking forward to your response.

    Regards,

    Nithin

Viewing 3 replies - 1 through 3 (of 3 total)

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