Support » Plugin: WP Knowledgebase » Broken Links

  • Resolved dmjones63

    (@dmjones63)


    I’ve been happily adding new articles to my KB and all of a sudden, none of the links to the KB articles work. I’ve changing and saving the Permalinks without success. I’ve also deactivated all but the essential plugins, again without success. Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Maeve Lander

    (@enigmaweb)

    I’m afraid I don’t really understand what you’re describing – I’ve not heard of that happening before. Could you share a link to an affected page and explain what you mean by this:

    none of the links to the KB articles work

    Thanks

    I’m sadly getting the same. This isn’t really providing a good first impression of the plug-in, and I was hoping this would set me up.

    I create an article, and during the creation process, I can use the preview link to get to the article I’m about to publish. As soon as I publish it though, it adds a link to the selected category, and bringing up my knowledge base page shows that. If I click it, it shows the link entered in the permalink URL before publishing, but it just displays an error and says it could not find the page I was looking for.

    I’ve done this multiple times, and the result is the same each time.

    I just downloaded the plug-in for the first time today since it looked like what I wanted, so I’m hoping we can find out why this is. I’m not going to bother making more than one article until this gets sorted.

    Also, kind of hoping there’s a way to actually shorten links with maybe some kind of post ID, because yikes!

    https://www.nvda.dk/vejledninger/

    Plugin Author Maeve Lander

    (@enigmaweb)

    Did you try resaving your permalink structure?

    Also, kind of hoping there’s a way to actually shorten links with maybe some kind of post ID, because yikes

    The permalink structure determines the slug. If you want IDs you can set that.

    chojiro

    (@chojiro)

    Wow. Yeah. Never mind. That was a ridiculously simple solution. Ended up changing the structure instead, but works as well.

    I did that a few days ago and didn’t think that would do it.

    Thanks!

    Plugin Author Maeve Lander

    (@enigmaweb)

    Glad I could help. 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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