• Resolved mcmediasupport

    (@mcmediasupport)


    Hello ! thank you for your awesome plugin, we are using the free version and we encountered a weird problem.

    We are using elementor, our website is English and translated to Greek using translatepress.
    The problem occurs when the option “Force language in custom links” is enabled.
    For you to understand better, here are some occurrences:

    1)when a visitor is in English version of the website and clicks the button with the internal link it redirects him to “Page doesnt seem to exist” and the link becomes /en/1

    2)when a visitor is at the Greek version of the website and clicks the same link it redirects to the correct page .

    3)if i disable the option “Force language in custom links”, then all links send to the correct link but always in the greek version which is not what we want.

    We already tried to:

    1) Update all plugins-themes-WP core
    2)disable all plugins except elementor & translatepress
    3)enable Fix broken HTML

    None of the above worked.

    Please check the following screenshots for better understanding.


    I believe that this issue occured at the latest updates, please keep in mind that this is important for us to be able to dynamically redirect users to their preferd language accordingly.

    Thank you in advance,
    Lefkios K
    MC Group

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter mcmediasupport

    (@mcmediasupport)

    Here you can see the link i elementor

    Andrei

    (@andrei202)

    Hello there,

    Thanks for reaching out to us!

    We deeply apologize for the delayed response.

    There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.

    We have had similar reports of this issue in the past but we were not succesful in replicating it so far.

    Please open a topic here so we can have a better look at this problem.

    Thanks for your patience!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Broken links’ is closed to new replies.