Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    In order to diagnose why this is happening can you please do the following :

    1. Confirm that you are using the latest version of the Ai1EC (1.10.11) – If not, please do a manual upgrade: http://support.time.ly/manually-upgrading-the-calendar/

    2. Check to see if you are experiencing a theme or plugin conflict: http://support.time.ly/do-i-have-a-theme-or-plugin-conflict/

    Please let me know how this goes.

    Thanks

    Thread Starter jillpearson

    (@jillpearson)

    Thank you, Jashan!

    1) I am using 1.10.11-standard.

    2) I went through all of those steps, and don’t see a plugin conflict, so may be a theme conflict. (I’m using Coworker.)

    If you go to my calendar (http://www.spotlightforum.com/calendar/) and view the page source of any of the individual event pages, you can see where the problem is:
    <a href="http://pinterest.com/pin/create/button/?url=http://www.spotlightforum.com/ai1ec_event/hr-roundtable-personal-branding-in-your-hr-career/?instance_id=&media=&description=<div class="timely ai1ec-excerpt">

    The <a> tag is not closed, and interrupted with the next <div class> for the plugin excerpt. Of course, that could be caused by a theme conflict.

    Before I go to too much more troubleshooting, does any of this help?

    Thanks!

    Jill

    Hello,

    Your event details are duplicating. After checking your site, it seems to be an plugin or theme conflict.

    Please test for the conflicts first.

    Thanks

    Thread Starter jillpearson

    (@jillpearson)

    Thanks, Jashan.

    It’s not a plugin conflict, as I had tried disabling every plugin except ai1ec, and still had the same problem on the individual event pages. So it must be a theme conflict (I’m using Coworker by semicolonweb.) They do not provide any 3rd-party plugin support.

    Do you think there will be a fix for this in 2.0? Otherwise, I don’t think I have any option but to delete the ai1ec plugin and find an alternative calendar plugin?

    Jill

    Hello,

    If you have a test site, please test BETA 2.0, you can check if 2.0 will solve your issue, as the current issue does not seem to be with the plugin. but some other source conflicting with it.

    http://community.time.ly/forum/all-in-one-event-calendar_aa/updated-beta-release-now-available/10620-updated-beta-release-now-available

    Thanks

    Thread Starter jillpearson

    (@jillpearson)

    This actually is my test site, but we are going live (DNS-switching) soon, so I don’t think I want to mess with it. I need to set up a test site for after that point anyway — will do so and test the beta 2.0. Will post back here with results. Thank you!

    Thread Starter jillpearson

    (@jillpearson)

    Hi, Jashan. Now that it’s available, I have updated to ai1ec 2.0. (I had deactivated and deleted 1.10.11 previously.) No dice – same problem.

    I really don’t even want the social sharing, so perhaps I can figure out how to get into the file (but which?) and comment out that whole section of code.

    I posted a question in the Time.ly forum. I’ll see if they have any suggestions. Coworker dev team does not offer any support for third party plugins, unfortunately, so I might be SOL.

    Thread Starter jillpearson

    (@jillpearson)

    I solved this with a workaround. Here’s what I did, in case anyone else is having a theme conflict:

    In the Coworker theme options, under “blog options”, I disabled social sharing. Then installed the Sharethis plugin (and in the plugin settings, disabled it on Calendar event pages.) This is working well. I didn’t like the way Sharethis forced a widget to appear with all the social sharing icons — in addition to the icons at the top of every post — so I just deleted that portion of the HTML in the Sharethis settings (screeen 6.)

    hubrik

    (@hubrik)

    Nice to hear you got it to work

Viewing 9 replies - 1 through 9 (of 9 total)

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