Broke after Woocommerce update

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter David Radovanovic

    (@dpaule)

    8 years, 4 months ago

    Actually, I no longer see the RFQ under Woocommerce Checkout process settings tab anymore.

    Plugin Author Neah Plugins

    (@gplsaver)

    8 years, 4 months ago

    3.3.4 should not be a problme.
    See if the plugin is still active. Inactivate and activate the plugin again.

    Plugin Author Neah Plugins

    (@gplsaver)

    8 years, 4 months ago

    Also, are you running any type of payment min/max plugin ?

    Thread Starter David Radovanovic

    (@dpaule)

    8 years, 4 months ago

    Thanks for the quick response. I already tried deactivating and then reactivating. And, no payment plugins since this Woocommerce install is for quotes only, no purchases available. Forgot to mention that this is a subsite on a multisite environment.

    Plugin Author Neah Plugins

    (@gplsaver)

    8 years, 4 months ago

    Do you have access to your error log? Even warnings / notices could give us an idea. Have you tried deactivating other plugins just as a test?

    Thread Starter David Radovanovic

    (@dpaule)

    8 years, 4 months ago

    The only thing that has changed prior to this issue is Woocommerce update. Yes, I do have access to logs. Which ones would you suggest, i.e. nginx, php?

    Plugin Author Neah Plugins

    (@gplsaver)

    8 years, 4 months ago

    You can email the php one to me at contact@neahplugins.com.
    If this is the only thing that has changed we should be able to isolate it.
    By the way all my tests are also run on the latest version of WC.

    Plugin Author Neah Plugins

    (@gplsaver)

    8 years, 4 months ago

    I was going to ask to check the settings. I re-read that you have no access to settings. the plugin is not active.
    You can send me the log to my email. I think your plugin is not staying active for some reason.

    • This reply was modified 8 years, 4 months ago by Neah Plugins.
    • This reply was modified 8 years, 4 months ago by Neah Plugins.
    Thread Starter David Radovanovic

    (@dpaule)

    8 years, 4 months ago

    So, I decided to try to go into “Network Admin” and “Network Activate” the plugin, and voila! It’s back to normal.

    On another note: what is the main difference between the free version and paid?

    Thanks for your great support!

Viewing 9 replies - 1 through 9 (of 9 total)

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