Breaking off words incorrectly

  • Resolved michiellap

    (@michiellap)


    3 years, 1 month ago

    Hi,
    When the popup I created is shown on mobile, I see words broken off at the end of a line incorrectly.

    Like this, for example the word “Onafhankelijk”:

    Onafhank
    elijk

    Is there a solution for this?

    Thanks, Michiel

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kim L

    (@kimmyx)

    3 years, 1 month ago

    Hi @michiellap,

    We checked the link you sent but don’t see any popup loading.

    Could you send us the specific link where we can check the specific popup you’re referring to?

    A popup is just a container for content. Could you recheck if there’s any html formatting that’s messing up with your words?

    Also check here for a possible CSS solution: word-break – CSS: Cascading Style Sheets | MDN (mozilla.org)

    Hope this helps! Let us know if you have more questions.

    Thread Starter michiellap

    (@michiellap)

    3 years, 1 month ago

    Hi,

    So the popup shows up in the link I sent you, when you put a product in your basket, go to shopping cart and then to the checkout page. The checkout page is the link page as mentioned before.

    I looked at the css solution you sent me, but I don’t see where to apply this code. In the plugin, under custom css?

    Kind regards

    Plugin Support Kim L

    (@kimmyx)

    3 years, 1 month ago

    Hi @michiellap,

    Thanks for detailing the conditions of the popup. We can see it now. 🙂

    This popup is not from Popup Maker but from Ays Popup Box. See here: https://share.getcloudapp.com/7Kuzl6JR

    Please try to reach out to their support for issues related to their popup.

    For the custom CSS, you may add it to Appearance > Customize > Additional CSS. Just make sure to target the correct element.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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