Support » Plugin: ShortPixel Image Optimizer » Break some images in front !

  • magicphotoevents

    (@magicphotoevents)


    This extension should be good because images are really optimised but some of them are not displaying in front: the links of them point on a shortpixel cdn.

    I have uninstalled it properly (conforming to the shortpixel uninstalling recommendations) but still have some issues.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    Hey @magicphotoevents – I’m sorry to hear you’re experiencing problems 🙁
    Please note that ShortPixel Image Optmizer does NOT use any CDN so it is likely that the problem faced by you is caused by another plugin.

    I invite you to contact us here mentioning this ticket and also the URL of your website, we’ll be happy to assist you figure out what is going on.

    Thank you,
    Alex

    magicphotoevents

    (@magicphotoevents)

    Here’s the code of the first image on my welcome page :
    French Kiss

    I have just replaced part of my web site address by “xxxxxxxxxxxxxx”

    As you can see, there’s a lot of addresses started by https://cdn.shortpixel.ai

    magicphotoevents

    (@magicphotoevents)

    Here’s the code :
    <img src="https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_533/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-533x800.jpg?_t=1559853338" alt="French Kiss" class="wp-image-21378" width="400" height="600" srcset="https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_533/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-533x800.jpg 533w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_768/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-768x1152.jpg 768w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_333/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-333x500.jpg 333w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_853/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-853x1280.jpg 853w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_1280/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-1280x1920.jpg 1280w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_1320/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-1320x1980.jpg 1320w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_600/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-600x900.jpg 600w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_1400/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-1400x2100.jpg 1400w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_1066/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-533x800@2x.jpg 1066w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_1536/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-768x1152@2x.jpg 1536w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_666/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-333x500@2x.jpg 666w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_1706/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-853x1280@2x.jpg 1706w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_2560/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-1280x1920@2x.jpg 2560w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_2640/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-1320x1980@2x.jpg 2640w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_1200/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-600x900@2x.jpg 1200w, https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_2800/https://www.xxxxxxxxxxxxxx.com/wordpress/wp-content/uploads/2019/04/img_0293-1400x2100@2x.jpg 2800w" sizes="(max-width: 400px) 100vw, 400px">

    Plugin Author ShortPixel

    (@shortpixel)

    Hey @magicphotoevents – thank you for the details.
    As I assumed, the problem noticed by you isn’t caused by this plugin but by Autoptimize plugin.
    You may want to deactivate the image optimization feature from Autoptimize as described here.

    I would appreciate your follow-up on this.

    Thank you,
    Alex

Viewing 4 replies - 1 through 4 (of 4 total)
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