Box flashes and is gone

  • pbyerly

    (@pbyerly)


    1 week ago

    It flashes on the screen for a split second, and then is gone. Turned off compression and optimisation, no change. Tried in incognito, so not a cache issue.

    The page I need help with: [log in to see the link]

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  • Plugin Support Nick

    (@nickcysupport)

    1 week ago

    Hi @pbyerly,

    Thank you for the information.

    I checked your website in an incognito window, and the cookie banner displayed consistently on my end without disappearing during my testing.

    Here is a screen recording showing the behaviour I’m seeing:
    https://jam.dev/c/8818936e-eb9d-4681-ac47-4af44f9d309d

    Could you please let me know which browser and device you’re experiencing the issue on? If possible, please also share a screen recording showing the banner flashing and disappearing. This will help me compare the behaviour and investigate further.

    Thank you!

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  • 1 reply
  • 2 participants
  • Last reply from: Nick
  • Last activity: 1 week ago
  • Status: not resolved