Support » Plugin: WordPress Online Booking and Scheduling Plugin – Bookly » Bookly missing on plugins page

  • attractmindcoaching

    (@attractmindcoaching)


    We are having a problem since we tried to update bookly and now it has gone missing and only my add ons are showing. But when we go to reinstall the plugin it keeps saying Installation failed: Destination folder already exists. but it is not anywhere i can see on my dashboard. needs addressing

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bookly

    (@ladela)

    Hello,

    Thanks for contacting us.
    Please contact us at support@bookly.info with this request and ticket number #97675 for further communication. Also please include in your email the purchase code that you received when you downloaded Bookly Pro. (customer support is currently reserved for users with regular license and valid item support for Bookly Pro)

    Regards,
    Olya
    Bookly Customer Support

    • This reply was modified 2 months ago by  Bookly.
    Moderator Steven Stern

    (@sterndata)

    Support Team Volunteer

    >> estination folder already exists <<

    Via FTP or your hosting control panel’s file manager app, delete the plugin’s directory in wp-content/plugins. You should then be able to reinstall it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.