Blurry images

  • Resolved joanlaura404

    (@joanlaura404)


    2 weeks, 1 day ago

    We have a gallery at the bottom of the homepage (and many interior pages) and I just noticed that the largest image is blurry when it didn’t used to be. In the gallery settings we have set to custom and gallery image size is set to full but it looks like it’s downgrading to a thumbnail and stretching it making it blurry. When you click the image to see full, the image is fine. Current using plugin version 3.0.0.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Andrei Cristea

    (@andreic86)

    2 weeks ago

    Hi @joanlaura404 ,

    Can you please let us know what you have selected for the “Image file size” option from Layout > Gallery Layout in the new gallery editor layout (if you are using version 3.0.0) or if you are still using the old editor General > “Gallery Images Size”. Please make sure that this is set to “Full”, then clear out any site cache you might have and see how the image is displayed again.
    If the matter persists after this check, can you submit a formal support request through our contact form here: https://wp-modula.com/contact-us/ , so we can investigate this more closely.

    Thread Starter joanlaura404

    (@joanlaura404)

    2 weeks ago

    Update here:

    Double checked, image size is set to full and cleared all cache.

    Another example, this page https://www.graceluverne.org/worship/ has a creative gallery and image size set to full. 2 of the 4 images look blurry, when you click on image to open lightbox the images are fine.

    Plugin Author Cristian Raiber

    (@cristianraiber-1)

    1 week, 2 days ago

    @joanlaura404 – are you running v3.0.2? is this issue still happening for you? I’ve manually checked at my end and the images seem fine to me.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.