So, the image in place is:
http://indianhill.ca/wp-content/themes/ambiance_tan-white_golf/includes/user_view/thumb.php?src=http%3A%2F%2Findianhill.ca%2Fwp-content%2Fuploads%2F2014%2F07%2FGetting-Ready-113×150.jpg&w=469&h=200&zc=1&q=90&v=1
This is the following image loading through the theme’s re-sizer: http://indianhill.ca/wp-content/uploads/2014/07/Getting-Ready-113×150.jpg
That image is way too small, so I can see why the re-sizer is mangling it so much.
With that said though, the original is just fine: http://indianhill.ca/wp-content/uploads/2014/07/Getting-Ready.jpg
So, I’m not sure why the theme isn’t using the original.
As that is a commercial theme, we ask that you please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.
http://www.i3dthemes.com/support/
Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.
