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Viewing 6 replies - 1 through 6 (of 6 total)
  • BSF – Sweta Kumari

    (@swetakumari)

    4 years, 9 months ago

    Hello @patrickcz ,

    Thanks for reaching out to us! We’re sorry for the inconvenience caused to you.

    Also, we are thankful for your patience and readiness to help us fix things that we come across.

    I’d like to let you know, I have reported this issue to our concerned developers. They are looking into it. Please lend us some time. We’ll surely fix that issue in our upcoming updates.
     
    Your patience and co-operation are highly appreciated.
     
    Regards,
    Sweta

    Thread Starter Pat V.C.

    (@patrickcz)

    4 years, 9 months ago

    Hi, is there any update?
    Thanks.

    BSF – Sweta Kumari

    (@swetakumari)

    4 years, 9 months ago

    Hello @patrickcz ,

    Sorry for the delay. Our team is working on it. Please lend us some more time.

    Your patience and co-operation are highly appreciated.

    Regards,
    Sweta

    Thread Starter Pat V.C.

    (@patrickcz)

    4 years, 8 months ago

    Hello @swetakumari,

    any update?

    Thank you.

    BSF – Sweta Kumari

    (@swetakumari)

    4 years, 8 months ago

    Hello @patrickcz ,

    Sorry for the inconvenience caused to you. I would like to inform you that our technical team is working diligently to resolve the issue at the earliest.

    Your patience and co-operation are highly appreciated.

    In case you have any further questions or need assistance with something else, do let me know.

    Regards,
    Sweta

    BSF – Sweta Kumari

    (@swetakumari)

    4 years, 8 months ago

    Hello @patrickcz ,

    We have fixed this issue in our version 1.24.2. I’d request you to please update the plugin to the latest version.

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