Support » Plugin: Erident Custom Login and Dashboard » block headers will not open

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Libin

    (@libinvbabu)

    Hey,

    Are you using the latest version of plugin(2.0.1)? This might be a problem when jQuery is not loaded. Can you check the settings page on any other browser.?

    Hey,

    Thanks for your reply.

    Yes im using 2.0.1, I have checked in Chrome,Safari, and Firefox. But still no luck.
    I have other websites that are running the same version and they seem to work fine.

    Any other suggestions?

    Thanks!

    Plugin Author Libin

    (@libinvbabu)

    Open the settings page on Chrome. Try to click on any block. Then right click anywhere on the page and take “Inspect Element”. On that, click on the last tab “Console” and let me know if there is any errors shown on that tab.

    Hey,

    Below is the error in the console.
    Thanks!

    Uncaught TypeError: Object [object Object] has no method ‘zoomBox’ zoombox.js?ver=3.8:1525
    event.returnValue is deprecated. Please use the standard event.preventDefault() instead.

    Plugin Author Libin

    (@libinvbabu)

    Ok. So the error is happening with the zoombox.js file. Did you installed any ZoomBox plugin? Or is your theme using ZoomBox?
    If yes, try to disable that plugin. To check if this is happening from your current theme, switch to any default wordpress theme.

    Zoombox does not sound familiar, Ill do a little bit of research and see what I can find.

    Thanks!

    Looks like it a problem with DZS video gallery.

    http://codecanyon.net/item/video-gallery-wordpress-plugin-w-youtube-vimeo-/157782

    Ive contacted the develoer for assistance.

    Thanks for your help!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘block headers will not open’ is closed to new replies.