Blank white screen

  • Resolved jjohnson1032

    (@jjohnson1032)


    15 years, 10 months ago

    I am new to WordPress, my WordPress site is http://www.supernaturalempowerment.com/wp . For some reason at unexpected times and for reasons unknown to me my site goes blank and white, my dashboard and site. I recently updated to version 3.0 after it started messing up hoping it would help. I reverted back down to 2.9 then I reverted back to 3.0 since I still had troubles with the blank screen. Can anyone tell me why my site is going blank? It started before the update. I tried renaming the plugin folder then reactivating all the plugins and still nothing.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    15 years, 10 months ago

    Try resettings your plugins (use the phpMyAdmin method). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename everything except the /twentyten/ directory. This will force the Twenty Ten theme to activate and hopefully rule-out a theme-specific issue.

    Thread Starter jjohnson1032

    (@jjohnson1032)

    15 years, 10 months ago

    thank you, i will try both of these

    Moderator James Huff

    (@macmanx)

    15 years, 10 months ago

    You’re welcome!

    cassiemaas

    (@cassiemaas)

    15 years, 2 months ago

    James,

    I followed your instructions and I still get a blank screen. The site was working this morning and while I was at a meeting, I looked at it from my iPad and had trouble. When I returned to my computer, I found that I could not access my admin or see my front page. I can load http://www.hiway17.com/logo.jpg so I know the site is running.

    Please help me. This is terrible.

    cassiemaas

    (@cassiemaas)

    15 years, 2 months ago

    James,

    Here is more information. I scheduled several posts yesterday and this morning when I woke up, I saw the first schedule post appear. When I encountered the white screen, I renamed my plugins folder to plugins.hold and created an empty plugin folder. It didn’t help me at all. Then I moved all the themes to a new folder called hold and left the twenty ten theme all alone in the folder. Still nothing.

    any other ideas?

    Cassie

Viewing 5 replies - 1 through 5 (of 5 total)

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