Blank Sitemap Index

  • Resolved richv22

    (@richv22)


    1 week, 3 days ago

    Hi.

    After uninstalling your plugin (with “delete all data upon uninstall” toggled on in the Data settings), clearing local cache, CDN and looking into database tables, for some weird reason sitemap index is blank. After inspecting the page, the reason is because even with different plugin installed (RankMath, Squirrly), it still tries to load ThinkRank stylesheet – plugins/thinkrank/static/xsl/sitemap-index.xsl ….

    Which causes your stylesheet being loaded after uninstall (even with different plugin) or it is completely blank and white after the cache is cleared. The biggest problem is that it blocks RankMath or any other sitemap plugin from generating new sitemap index. I tried various other SEO plugins, but yours is the only one doing this.

    WordPress 7.0.4

    ThinkRank 2.0.2

Viewing 4 replies - 1 through 4 (of 4 total)
  • Amin

    (@amin7)

    1 week, 3 days ago

    Hi @richv22

    Greetings!
    Thanks for sharing the details. Our team is investigating it, please allow us some time. I will inform you accordingly.

    Thanks for using ThinkRank. 🙂

    Kind regards

    Amin

    (@amin7)

    1 week, 3 days ago

    Hi @richv22

    We’ve fixed the issue! 🙂 The stylesheet reference is no longer left behind after uninstall, so it won’t interfere with RankMath or any other sitemap plugin anymore.

    Here is the dev version of the plugin, with the fix so you can test it on your end. please download it from here, https://d.pr/f/FmsMpW

    Please give it a try and let me know how it goes — happy to help if anything comes up.

    Thanks again for your patience and for using ThinkRank!

    Thread Starter richv22

    (@richv22)

    1 week, 3 days ago

    Hi, thanks for very prompt response and fix. Yes, this version fixes the issue and sitemaps are generated and displayed correctly. Thank you.

    Amin

    (@amin7)

    1 week, 3 days ago

    Hi @richv22

    Good to know it works and thanks for letting us know the status. 😊
    If you like our plugin and support, if you dont mind, could you kindly consider giving a review for our plugin? 🙏🏻 As the plugin is growing, a review from valued user will help us a lot.

    For your kind considerarion: https://wordpress.org/support/plugin/thinkrank/reviews/#new-post

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

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