Blank site width / white space width

mesamhim
(@mesamhim)

4 years ago
Hi,
I changed my theme to Sydney and now there’s a lot of blank witdh / white space width / blank gap in my site’s width.
It is particularly noticeable when opening the site via chrome in mobile mode:
When I opening the site from mobile I see only blank white page , if I scrolling this blank page in the mobile to right over and over -> finally I can see the site.
So the problem is this unneeded blank space in the site’s witdh.
How I can fix it?
Can you please help me to find a fix ASAP?
thanks!
- This topic was modified 4 years ago by mesamhim.
- This topic was modified 4 years ago by mesamhim.
The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

Kharis Sulistiyono
(@kharisblank)

4 years ago
I am sorry for the trouble, I’ll inspect it further if I can replicate the same issue with my test site.

Meanwhile, try adding this CSS code to your site’s Additional CSS to avoid horizontal scrolling on the window where you see the space.
```
html[dir="rtl"],
body.rtl {
  overflow-x: hidden;
}
```
Thread Starter mesamhim
(@mesamhim)

4 years ago
Hi,
Thanks for the fast replay.
This CSS code didn’t work in the mobile mode..
- This reply was modified 4 years ago by mesamhim.
Kharis Sulistiyono
(@kharisblank)

4 years ago

Thank you for getting back!

This CSS code didn’t work in the mobile mode..

Perhaps the cached pages remain to load on your mobile web browser. Please try clearing cache and restarting your mobile web browser. Also, you may try restarting your device for complete cache removal.

Thread Starter mesamhim
(@mesamhim)

4 years ago

I tried in Incognito mode so I sure it not the issue.
Moreover , some interesting behavior I found:
In the site’s Theme management menus , when I opening the Theme management page in desktop mode the gap width disappear after I added the CSS code, but when I press on mobile or tablet view the gap backing again and stay although I pressing on desktop mode view button and backing to desktop view. Only after refreshing (F5) the Theme management page in the desktop view the gap disappearing again and so on..

Thread Starter mesamhim
(@mesamhim)

4 years ago

@kharisblank do you have any idea how to fix it?

Kharis Sulistiyono
(@kharisblank)

4 years ago

I am sorry for the delay.

I have been reporting this issue to our development for further checking and permanent fix will be added to the upcoming version update of the theme. What you need to do is to just update the theme when newer version for it presents in your dashboard. Thank you!

ishay
(@ishay)

4 years ago

What did you do? I also have the same problem.

Thanks
Thread Starter mesamhim
(@mesamhim)

4 years ago
thanks @kharisblank
Meanwhile I changed the site’s Theme.
Please update me if you need future assistant / back to your Theme in order to fix it.
Also can you please update me when there will be release fix? (I want to back to the Sydney Theme after that)
thanks
- This reply was modified 4 years ago by mesamhim.
ishay
(@ishay)

4 years ago
Try this:
```
.mobile-header
{position: relative}
```
Thread Starter mesamhim
(@mesamhim)

4 years ago
@ishay works thanks!!!!
(Toda!! 😉 )
- This reply was modified 4 years ago by mesamhim.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Blank site width / white space width’ is closed to new replies.