Blank screen while testing database connection

  • Resolved massgravity

    (@massgravity)


    12 years ago

    Hello,
    First I would like to thank you for writing such a timesaving tool! Great work.

    I have a problem with installing a copy of pre produced WordPress instance at my online server. I did the test installation at subdomain (test.xxxxx.com) and it did great but unfortunately, while trying to do the final install at xxxxx.com i got blank screen while testing the database. I tried installing anyway and i got all data installed but the serialisation solution (step 2) is invisible ant thus my installation failed. I tried the PHP “die” test and it died. Here are the screenshots of what happened: setup and error

    I tried both versions 0.5.2 and 0.5.3. both generated same results.

    Is there anything particular i should ask my hosting company?
    Best regards!

    https://wordpress.org/plugins/duplicator/

Viewing 1 replies (of 1 total)
  • Cory Lamle

    (@corylamleorg)

    12 years ago

    Hey Massgravity,

    From the JS error its hard to tell. It might be having issues with contacting the CDN. Basically the script will check to see if can use a CDN and if it can it will try to connect. Otherwise it will is jQuery compressed inside the installer.

    You might try to rebuild a new package and try it at another location to determine if its your servers config or a corrupted installer file…

    Cheers~

Viewing 1 replies (of 1 total)

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