Blank screen when saving custom CSS

  • Resolved n1fdadmin

    (@n1fdadmin)


    8 years, 5 months ago

    When I try to add custom CSS to my TablePress configuration and hit save, I get a white, blank page in my browser. The change are not saved either. This functionality used to work fine and I have a number of custom CSS items stored – just cannot update anything.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tobias Bäthge

    (@tobiasbg)

    8 years, 5 months ago

    Hi,

    thanks for your post, and sorry for the trouble.

    The white page indicates that something on the server is raising an error. To find out more, please set the WP_DEBUG constant to true in your site’s wp-config.php file, via the instructions from https://codex.wordpress.org/Editing_wp-config.php#Debug
    After that we should see more helpful error messages here.

    Regards,
    Tobias

    Thread Starter n1fdadmin

    (@n1fdadmin)

    8 years, 5 months ago

    Thank you for getting back to me. Unfortunately, I can no longer reproduce this error. I did manage to capture the following error in our logs during the time when the problem was occurring –

    Fatal Error: Error: Class ‘CSSTidy_custom_sanitize’ not found
    wp-content/plugins/tablepress/classes/class-css.php 79

    I hope that this helps you to track down the problem.

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    8 years, 5 months ago

    Hi,

    thanks for that! Are you maybe using the MailPoet plugin on your site? I recently saw that error message when MailPoet was involved.

    Just to be sure: You can now save “Custom CSS” again without the error?

    Regards,
    Tobias

    Thread Starter n1fdadmin

    (@n1fdadmin)

    8 years, 5 months ago

    Yes, I am using MailPoet 3 on our site. I can now save “Custom CSS” again without error and the changes see to be effecting my tables.

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    8 years, 5 months ago

    Hi,

    ok, great! Thanks for the confirmation!

    Best wishes,
    Tobias

Viewing 5 replies - 1 through 5 (of 5 total)

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