Blank Screen on Validate After Update

  • IOIIOOO

    (@ioiiooo)


    10 years, 2 months ago

    Just updated CF7 and it asked me to validate my contact forms. I note the contact form page in admin appears blank now – no forms are listed, though it does say “2 items” and my forms still show on the website.

    I click the Validate Contact Form 7 Configuration, this takes me to a page with a button that says “Validate 2 Contact Forms Now”. I click this… and am taken to a blank page. Nothing after that. Unsure what to do now.

    https://wordpress.org/plugins/contact-form-7/

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  • barnez

    (@pidengmor)

    10 years, 2 months ago

    Sounds like a plugin/theme conflict with CF7. Try disabling all other plugins and see if it validates. If so then reactivating them one-by-one will tell you which plugin is conflicting with CF7. If not the plugins then try switching to a stock WordPress theme (e.g. Twenty-Sixteen). If you find the conflict then post it here and on the other plugin/theme support page.

    To get back your forms you could roll back to v.4.3.1 either manually (delete /contact-form-7/ from the plugins directory and upload the previous version) or use WP Roll-Back.

Viewing 1 replies (of 1 total)

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