Moderator
t-p
(@t-p)
Both PHP errors and database errors can manifest as a white screen. This problem can be caused by a variety of issues, including: (1) Bad theme (2) Bad plugin (3) Bad install/upgrade (4) you exhausted the memory limit (5) It could also mean that there is an issue with your web hosting server. 1 and 2 are more common.
– Since the problem can be caused by any number of things, check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
– Try reviewing this useful Codex: http://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death
you messed something up. If you look at teh source of the page, you are getting a fatal error
Fatal error: Call to undefined function Avada() in <b>/home/lemon723/public_html/aplusclean.ca/wp-content/themes/Avada/header.php</b> on line 3
Were you replacing theme files? If so, you may not have replaced them all. I would do a fresh install f the theme (swap to the twentyfifteen theme, delete the Avada them, re install it and then swap back.)
Thank you Juggledad, would this lose the customization that I’ve done to the Avada theme? If so, is there a way to backup these settings so I could apply it to the fresh version? Thanks again!
Moderator
t-p
(@t-p)
Child themes are the recommended way of modifying an existing theme. That way you will not lose your customization when you next update your theme.
1) did you make changes to the child theme or the main theme?
2) to which theme did you upload the fresh files?
3) where did you get the fresh files?
Juggledad, I haven’t set up a child theme so it’s the main theme. I re-downloaded the theme from themeforest and uploaded the ones in question through the file manager in cPannel.
when you say you ‘uploaded the ones in question’ do you mean you only uploaded some of the files of the theme? If so, I would download to your PC the complete theme folder so you have a backup of any changes you made and then upload a fresh copy of the entire theme – all it’s files and folders.
