Hi @jlwebstudio ,
Could you please let us know which language you are translating into using WPML?
We’ll replicate the same configuration on our end to properly test the issue.
Looking forward to your response.
Hi Anjitha21,
We have problem that some of customers just get blanks pdfs.
Our sites use english, slovenian and croatian.
Hi @jlwebstudio
Thank you for waiting. We tried to replicate the same issue on our end but the PDFs are generated correctly.
In order to check further, could you please create a staging site and share with us the exact steps to reproduce?
You can share the details on support at tychesoftwares dot com.
Looking forward for your response.
I think that problem is in WPML. Probaly invoices are blank when someone is on another language not default. For testing purpose you need to have wpml and 3 languages. Slovenian as default and other two is English and Croatian.
Hi @jlwebstudio ,
Yes, we tested it using the WPML and the languages you shared.
In order to check further, we will need to check specifically on your site.
You can share the details with us and we will be happy to assist you.
Looking forward for your reply.