Blank page back-end

  • Resolved intoccabile

    (@intoccabile)


    6 years, 9 months ago

    Hi, this morning I don’t turn on to the plugin. I don’t see anything anymore. blank page on each menu link.

    The page I need help with: [log in to see the link]

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  • Plugin Author DOTonPAPER

    (@dotonpaper)

    6 years, 9 months ago

    Hello,

    This is a database issue caused by a single quote (most probably entered when you used Translations).
    You can fix this directly from your database looking for that single-quote which is causing the issue and removing it (in _dopbsp_translations_ table), or you can send an email to support@pinpoint.world and we will help you to fix this.

    After that you will need to update the plugin to the latest version where this issue has been fixed meanwhile.

    Thank you!

Viewing 1 replies (of 1 total)

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