blank page after stoping updated plugins

  • mr.cool

    (@mrcool-1)


    11 years ago

    Hello,

    i want to update the plugins.
    But its stops after 5 plugins.

    I have only a blank page.
    And now?

    I have done all steps I know.
    1. delete the file .maintenance
    2. rename the folder plugins in wp-content, so that all plugins stopped.
    3. rename my theme folder. then it used the standard theme.
    4. rename the file .htaccess
    5. change permission for folder uploads and upgrade to 777
    6. delete the entries in folder upgrade
    7. copied all content files from wordpress.org to the server.

    all other websites are fine.
    the different: this two problem sites are a wordpress in the root folder.

    What can I do?
    Sven

Viewing 6 replies - 1 through 6 (of 6 total)
  • Tim Nash

    (@tnash)

    Spam hunter

    11 years ago

    If you have a white page, then it’s most likely caused by a fatal error, which also probably stopped the plugins updating.

    If you have access to your server error logs, most likely there will be an error in there with the name of the plugin. If you rename the folder of this plugin it will deactivate.

    Assuming this brings everything back, you can try to manually update the files for this plugin, if the issue still continues deactivate it again by renaming and contact the plugin.

    If you can’t see an error you could disable all plugins and then reactivate them one at a time.

    Thread Starter mr.cool

    (@mrcool-1)

    11 years ago

    Hi Tim,

    thank you for your respond.

    see my point 2. I have renamed the hole folder. So all plugins should be inactive.

    I cant get/see server logs.
    I will ask the provider next week – now I cant reach the support.

    Sven

    Thread Starter mr.cool

    (@mrcool-1)

    11 years ago

    Hi,

    new informations.
    I installed a new wordpress.
    => ok
    insert my theme.
    => blank page

    The problem is the theme.
    I heard an info, that google changed something at 1th May.

    Has someone more informations for me?
    Sven

    Thread Starter mr.cool

    (@mrcool-1)

    11 years ago

    I changed manuelly the theme with SQL back to the standard:

    UPDATE wp_options SET option_value = ‘default’ WHERE option_name = ‘template’;
    UPDATE wp_options SET option_value = ‘default’ WHERE option_name = ‘stylesheet’;
    UPDATE wp_options SET option_value = ‘default’ WHERE option_name = ‘current_theme’;

    no changes: I have a blank page.

    I see in the error log only 1 entry: code 200 for the favicon
    Why there is a request for this icon – in the html code is empty?

    I dont understand.
    Why I cant go back to the standard theme?
    What is the problem?
    a bug in version 4.2.1?

    Sven

    Thread Starter mr.cool

    (@mrcool-1)

    11 years ago

    This is the code I get with IE

    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv="Content-Type" content="text/html; charset=utf-8"></HEAD>
<BODY></BODY></HTML>

    I get an answer. but empty body.

    I put the debugging on: I don’t

    define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', true);
define('SCRIPT_DEBUG', true);
define('SAVEQUERIES', true);

    I got two messages:

    [02-May-2015 19:36:36 UTC] PHP Warning: include(.../wp-content/advanced-cache.php): failed to open stream: No such file or directory in .../wp-settings.php on line 65

    [02-May-2015 19:41:18 UTC] PHP Warning: require_once(.../wp-content/plugins/zencache/includes/share.php): failed to open stream: No such file or directory in .../wp-content/advanced-cache.php on line 140

    I copied the file and the plugin directory in the wordpress directory from an other installation.

    4.2.1 required this two addons?

    Now a blank page.
    Im crying.

    Sven

    Thread Starter mr.cool

    (@mrcool-1)

    11 years ago

    Hi,

    now i tried a downgrade to 4.1.
    also not working.

    still a blank page.
    Sven

Viewing 6 replies - 1 through 6 (of 6 total)

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