• Hi,

    After updating Customizr-theme I get a WSOD. Being a newbee in WP sorry that I am not able to be more specific.

    Do you have a clue what can be causing this…?

    Best regards,
    Javo

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  • Moderator t-p

    (@t-p)

    white screen of death: Blank white page is a PHP error. Reasons you’d get that error are: 1) Bad theme 2) Bad plugin 3) Bad upgrade
    1 and 2 are the most common.

    1. Log to your site through ftp and add a _ before your child theme’s name.
    2. Log into WordPress.
    3. Activate Customizr.
    4. Change your child theme’s folder name back (remove the _).
    5. Add a _ in front of all files of the child theme, except style.css and functions.php.
    6. Activate child theme.
    7. One by one, remove the _ in front of your child theme files and see which one is causing the error. There may be more of them, not just one.
    8. Once you found one, get the new version of it from Customizr, re-apply your mods and save it instead of the child theme version. Than back to step 7, until you finish all files.

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