Support » Plugin: Comment Mail » Blacklisted email address

  • Resolved angeljs

    (@angeljs)



    I installed this and tested it, but it’s saying that my email address, the admin one I use for the site, is blacklisted. Please advise.

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  • Plugin Author Raam Dev

    (@raamdev)

    @angeljs There is a default list of blacklisted email addresses in Comment Mail that are commonly used by spammers. If your WordPress admin account is using one of those addresses that could explain what’s going on.

    If you check Comment Mail β†’ Config. Options β†’ Blacklisted Email Addresses, you should be able to see if there’s a match (e.g., admin@*) and then just remove that email from the blacklist and save the Comment Mail options.

    I hope this helps. Let me know if you have any other questions. πŸ™‚

    Hi, thanks for your reply. First of all, I’ve never sent spam in my life. Second of all, the options you referred to aren’t in my installation.

    Plugin Author Raam Dev

    (@raamdev)

    @angeljs I’m sorry if you misunderstood meβ€”I was not implying that you send spam. I was simply explaining that Comment Mail blacklists several email addresses that start with words that are commonly used by spammers.

    I do see that unfortunately the free version of Comment Mail does not make it possible to edit the blacklist. I’m going to make a note to remove the blacklist in the free version upon the next release of Comment Mail so that this issue can be avoided going forward. In the meantime, the only suggestion I have right now is to try doing your testing with a different email address.

Viewing 3 replies - 1 through 3 (of 3 total)
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