Support » Plugin: Cool Video Gallery » black screen

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  • Plugin Author Praveen Rajan


    @ khyriana

    if you mean that you are not seeing the video but have the audio playing, then it is video decoding problem.

    Thank you for your response. In fact, I noticed that happening on the cell, so I tried another encoding and it worked. Thank you again and congratulations for your plug-in

    How can I try another decoding? Because I am having the same problem.


    Unfortunately I use to transcode my Adapter mov mp4. I redid with HandBrake, and the problem was solved.
    Have a nice day

    Are there any guides as to what kind of “decoding” is necessary? That’s rather vague. Have an MP4 with the exact same problem. Works everywhere else but in the JW player.

Viewing 5 replies - 1 through 5 (of 5 total)
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